COVID-19 Update

To Our Botkier Family, 

 

It can be hard to find calm in the midst of the Covid-19 craziness. Between endless updates and so much unknown, there’s no doubt that this is a scary time.

We want to take a moment to send our love and healthy vibes to each of you as we navigate this troubling experience together (from a distance, of course).  

Our online store remains open and we are continuing to fulfill orders. We do ask for your patience as our processing and shipping times might be slightly delayed due to heightened safety and cleanliness procedures at our warehouse.   

We are here for you and will be available on our social channels and at customerservice@botkier.com. 

Please don’t hesitate to reach out with any questions, concerns, or ways to beat the social-distancing blues. Send us your recipes, at home workouts, favorite playlists, etc. and we’ll do the same through our blog.

 

Even from afar, we’re in this together. ♥

 

Much love always,

The Botkier Team

 

Shipping & Returns Update: 

As we navigate these unprecedented times, our #1 priority is the well-being of our customers and employees. Botkier is taking additional steps, in ordinance with CDC and WHO requirements, to provide a sterile shipping environment to ensure our community’s safety, health, and wellness.

We are doing our best to keep our warehouse running as quickly and smoothly as possible. That being said, you may experience slight delays in receiving your order. Please bear with us and know that we are doing everything we can to make this shopping experience the best part of 2020 (so far).

We’ve extended our return policy to keep your shopping experience as stress-free as possible. If you’ve made a purchase on or after 3/1, feel free to reach out to customerservice@botkier.com with any return/exchange questions and we will happily assist.