FREE SHIPPING AND RETURNS ON ALL U.S. ORDERS

Returns & Exchanges

We are confident that our products are consistently amazing, but we realize sometimes things aren’t quite what you thought they were. Or maybe you just changed your mind. In those cases, a return is the answer.

Returns must be made within two weeks of receipt and are free to U.S. customers. Footwear must be returned unworn and in the original shoebox. We also ask that your handbags come back in prime condition – unused, unworn, and ready to be loved by the next customer.

If this all sounds good, please complete the return form to proceed.

Once we’ve received your return request, we’ll send a confirmation email with next steps. Just follow the listed instructions and you’ll have your refund in no time! Any questions? Email us at customerservice@botkier.com.